No sound or music
Open Settings and check Sound and Music separately. Also confirm that device volume is up and Silent Mode is not affecting playback.
MEWMEOW ESCAPE · OFFICIAL SUPPORT
Let’s get every
cat moving.
MewMeow Escape is currently in development and is not publicly released. If you are testing version 0.1.8 through TestFlight, this is the right place for help.
EMAIL SUPPORT →We aim to reply within five business days.
QUICK CHECKS
Start here.
Too much motion
Open Settings and enable Reduced Motion for calmer transitions and feedback.
A preview build closes
Install the latest TestFlight build, restart the device and try once more. If it repeats, send us the details listed below.
A reward looks unusual
Version 0.1.8 is a development preview. Test-only offers and economy values may change and do not represent a live store transaction.
PUZZLE HELP
Read the whole lane.
- A cat escapes only when its lane is clear in the direction shown on its tile.
- A blocked cat bumps back and uses a heart. Try removing the blocker first.
- Breakable boxes disappear when hit and do not cost a heart by themselves.
- After a portal or turn arrow, inspect the new exit lane before choosing that cat.
- If a level feels impossible, restart it and trace the dependency chain from the cats that can already leave.
LOCAL PROGRESS
Your save lives on this device.
Campaign progress, stars, local currencies, settings, collection choices, missions and Infinite Run records are stored locally. MewMeow Escape does not require an account and does not currently provide cloud save.
Deleting the app or erasing its storage may permanently remove local progress. TestFlight updates should normally preserve it, but preview builds can change before release.
PRIVACY REQUESTS
Know what can be found.
The current preview has no account and does not upload gameplay telemetry, so Logosmind cannot recover or delete a local save remotely. Removing the app clears its device-local files.
If you have emailed support, you may ask us to access, correct or delete the support correspondence we control by writing to the address below. See the Privacy Policy for details and future-service boundaries.
CONTACT
Tell us what happened.
For privacy and personal-data requests, contact Mehdi YILDIRIM at mehdi.yildirim@logosmind.app. This is also the designated privacy / Data Protection Officer contact for Singapore. General game support remains at support@logosmind.app. See the Privacy Policy for applicable rights and request details.
Email support@logosmind.app. A clear description helps us reproduce the issue.
Please include:
- Device model and iOS or iPadOS version
- MewMeow Escape version and TestFlight build number
- The screen, mode and level where the issue occurred
- Short reproduction steps and a screenshot, if useful
Do not send passwords, full payment details, government identification numbers or other sensitive information.