LOGOSMIND

PRISM GARDENS · SUPPORT

Let’s bring the
light back.

Quick help for local progress, controls, display settings and the planned ad-supported release.

EMAIL SUPPORT

INDEPENDENT STUDIO · WE AIM TO REPLY WITHIN 5 BUSINESS DAYS

START HERE

Small checks first.

The light does not move

Tap a mirror, source, prism or filter once. The puzzle updates from deterministic device states; camera movement never changes the beam solution.

The board feels hard to read

Drag to orbit and pinch to adjust distance. Turn on Reduced Motion in Settings for calmer presentation.

A garden looks completed

Every required receiver flower must be lit at the same time. Follow the HUD bloom count and inspect split paths.

The app stopped responding

Return to the main menu and reopen the garden. If it repeats, restart the app and include the garden number in your email.

Controls and accessibility

  • Tap a supported optical device to rotate or cycle its state.
  • Drag to orbit the optional camera.
  • Pinch to adjust camera distance.
  • Reduced Motion calms decorative movement without changing puzzle rules.
  • Haptics can be turned off independently.

Advertising in 1.0.0

The 1.0.0 iPhone candidate integrates Google AdMob and Google UMP. TestFlight validation uses sample ads; public ad delivery remains subject to release validation and AdMob approval. Interstitials may appear between gardens after the third completion, then only after at least two more completions and two minutes. There are no banners, rewarded videos, app-open ads or mid-puzzle interruptions.

  • If an ad is unavailable, offline, cancelled or fails, the next destination opens normally.
  • Ad failure never removes a completion or changes your best move count.
  • Use Settings → Ad Privacy to manage available choices or retry a failed check.
Preview status

Development builds may contain no ads. Any provider testing must use official test-ad configuration, never live production clicks.

Your save lives on this device.

Completed gardens, best move counts, settings and tutorial state are stored locally. Prism Gardens has no player account and does not currently provide cloud save. Deleting the app or erasing device storage may remove progress permanently.

Purchases and restoration

Optional purchases use Apple’s App Store and its displayed localized prices. Remove Ads is a restorable non-consumable entitlement for interstitial advertising when available. Support Flower is a repeatable consumable supporting the Developer; it grants no gameplay reward and is not restored. Remove Ads prevents interstitials in the ad-enabled build; it does not disable Google’s revisitable privacy choices.

Use Restore Purchases in the Atelier with the applicable App Store account for Remove Ads. For billing, refunds or unauthorized transactions, use Apple’s purchase-support procedures or contact us. Mandatory consumer rights remain unaffected.

Tell us what happened.

For privacy and personal-data requests, contact Mehdi YILDIRIM at mehdi.yildirim@logosmind.app. This is also the designated privacy / Data Protection Officer contact for Singapore. General game support remains at support@logosmind.app. See the Privacy Policy for applicable rights and request details.

Prism Gardens is developed and published by Mehdi YILDIRIM in Istanbul, Türkiye. Logosmind is the Developer’s commercial name and storefront, not a separate legal entity.

Email support@logosmind.app. Please include device model, OS version, game version/build, garden number, short reproduction steps and a screenshot if useful.

Do not send passwords, payment details, government identification numbers or other sensitive information.